Terms of Service

01About these Terms

These Terms of Service (the "Terms") are a binding agreement between you and Espresso IQ ("Espresso IQ," "we," "us," or "our"). They cover the Espresso IQ website at pre-launch.espressoiq.com and espressoiq.com, the Espresso IQ mobile app for iOS and Android (together with the website, the "Service"), and the Founding Supporter purchase described below.

By purchasing the Founding Supporter offer, redeeming an access code, creating an account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not purchase, do not redeem, and do not use the Service.

You must be at least 18 years old to purchase the Founding Supporter offer or create an account. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Espresso IQ is a United States service offered to users in the United States. Users outside the United States may visit the website, but the Service is not directed to them, and their use is at their own discretion. We make no representation that the Service is appropriate or available for use outside the United States. Purchases by non-United States residents are at their own risk and may not be processed. We may decline or refund any purchase that does not match our United States-only operating posture.

02The Founding Supporter offer

The Founding Supporter offer is a one-time, limited purchase available only during the pre-launch period.

Price and quantity

• Price. $99.00 USD, charged once at the time of purchase.
• Seats. The offer is limited to the first 500 verified purchases. A "verified purchase" is a completed transaction where Stripe has settled the payment and Espresso IQ has not flagged the transaction for fraud review within 72 hours of payment. If we de-verify a purchase during this 72-hour window, we will issue a full refund through Stripe and the seat will return to the available pool. When all 500 verified seats are claimed, the offer closes permanently and is not reopened.
• Payment processor. Espresso IQ is the merchant. Payments are processed by Stripe under Stripe's terms and security standards. Your card information is handled by Stripe directly. We do not store full card numbers on our systems.

What you receive

• A unique alphanumeric access code, sent to the email address you provide at checkout, that unlocks lifetime access to Espresso IQ on first launch in TestFlight or, after public launch, on the App Store and Google Play.
• A TestFlight invitation ahead of the public release.
• A direct line to the Espresso IQ development team for feature requests during the pre-launch and early-access period.
• Your name in the in-app credits, subject to the name you provide and these Terms. We reserve the right to refuse or modify any name we determine to be offensive, infringing, impersonating, or otherwise inconsistent with these Terms or the spirit of the credits.

Acceptance

Your purchase is accepted when payment clears and the access code is issued to your email. The Founding Supporter purchase is a single transaction. It is not a subscription. It does not auto-renew. There is no recurring charge.

03Lifetime access

"Lifetime access" means access to Espresso IQ for as long as Espresso IQ operates the Espresso IQ service, with no further charge to you. It does not mean perpetual access in every imaginable future. We are an early-stage product, and we want you to know exactly what we are promising.

Because the duration described above is part of the consideration for the Founding Supporter price, this "lifetime" qualification (that "lifetime" means "for as long as Espresso IQ operates the Espresso IQ service") must be surfaced at point of sale on the marketing site and in the order-confirmation email so that you see it before completing your purchase.

What lifetime covers

• Every feature of Espresso IQ available at launch.
• Every feature we ship after launch within the core Espresso IQ app, on the platforms we support.
• No internal paywalls, no premium tier above Founding Supporter, no add-on packs gated behind a feature you already use.

What lifetime does not cover

• Separate products that are not the Espresso IQ app (for example, a future hardware product, a separate companion app, or a service offered by a different brand).
• Third-party services that integrate with Espresso IQ but charge their own fees.
• Costs not incurred by us (your device, your internet connection, your hardware, your beans, your power).

If the Service changes hands or shuts down

If Espresso IQ is acquired, merges, reorganizes, or transfers the Espresso IQ service to a successor entity, any sale or assignment of the Service will be conditioned on the successor's agreement to honor Founding Supporter rights on the same economic terms set out in these Terms.

If we discontinue the Espresso IQ service entirely (and not as part of a transfer to a successor), we will give Founding Supporters at least 60 days' notice by email before shutdown, and we will publish a notice in-app and on the website during that period. We will provide a reasonable export of your shot logs, bean profiles, and recipes in a portable format before access is disabled.

Pro-rated refund on shutdown within 24 months. If we discontinue the Espresso IQ service entirely within 24 months of the date of your Founding Supporter purchase, we will issue a pro-rated refund of the $99.00 purchase price calculated on a straight-line basis over a 24-month reference period (for example, a shutdown 12 months after your purchase results in a refund of $49.50). This commitment runs to the original purchaser, is paid through Stripe to the original payment method where possible, and is the exclusive monetary remedy for a discontinuation occurring within that 24-month window. A discontinuation occurring more than 24 months after your purchase does not, by itself, entitle you to a refund, and the limitation of liability in Section 13 applies.

04Subscription model for new users

After the 500-seat Founding Supporter offer closes, Espresso IQ moves to a subscription model for new users. Subscription pricing, the auto-renewal terms applicable to subscribers, and the cancellation mechanics required by federal and state auto-renewal law (including the Restore Online Shoppers' Confidence Act and the analogous state auto-renewal statutes) will be set out at the time the offer closes and before any subscriber is charged.

Founding Supporters are not subject to the subscription model. The terms in effect at the time of your Founding Supporter purchase continue to apply to you, subject only to the changes to these Terms permitted under Section 15.

05Refunds

The Founding Supporter offer comes with a 14-day refund window, governed by one bright-line rule and one judgment call.

Bright-line refund (within 14 days, code not redeemed)

If you request a refund within 14 days of your purchase, and you have not redeemed your access code in TestFlight (or, after public launch, on the App Store or Google Play), we will issue a full refund of the $99.00 purchase price. No narrative is required. Email us at with the email address you used at checkout and the word "refund" in the subject line, or any other reasonable indication that you are seeking a refund.

Case-by-case refund (after redemption, or after 14 days)

Once you have redeemed your access code and unlocked the app, the bright-line rule no longer applies. After redemption, or after the 14-day window has closed, refund requests are evaluated case by case. We will consider the circumstances and respond promptly. Email with your reason and any relevant context, and a real person will reply.

Refunds are issued to the original payment method through Stripe. Bank or card processing time may add several business days to the appearance of the refund on your statement, which is outside our control.

This refund policy is in addition to any rights you may have under applicable consumer-protection law (including statutory cancellation or "cooling off" rights) where those laws apply to your purchase. Where a statutory right grants more than the policy above, the statutory right governs to that extent.

06Your account

An Espresso IQ account is created when you redeem your access code in the app for the first time. Your account is identified by the email address you provided at checkout (or, if changed in-app, the address on file at the time of access).

You are responsible for keeping your account credentials confidential and for all activity under your account. Tell us promptly at if you suspect unauthorized access.

Termination by you

You may stop using the Service at any time. You may request deletion of your account by emailing . We will delete or anonymize personal data in accordance with our Privacy Policy. Deleting your account does not, by itself, entitle you to a refund.

Termination or suspension by us

We may suspend or terminate your account if you materially breach these Terms (including the acceptable-use rules in Section 7), if required by law, if your purchase is reversed or charged back without a corresponding refund granted by us, or if we are required to do so by a payment processor or app-store partner. Where the breach is curable and the circumstances allow, we will provide notice and a reasonable opportunity to cure before termination.

What survives

Sections 3 (the pro-rated refund commitment for shutdowns within 24 months and the data-export commitment), 5 (in full, including pending and statutory refund mechanics), 8, 9, 10, 11, 12, 13, 14, 15 (the no-retroactive-reduction rule for Founding Supporter core economic terms and the material-change pro-rated refund commitment), 16, 17, 18 (in full), 19, and 20 survive termination of your account or these Terms, together with any other provision that by its nature is intended to survive.

07Acceptable use

You agree not to do any of the following with the Service:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the app, except where applicable law expressly permits and only to the extent so permitted.
• Circumvent any access control, license check, rate limit, or technical protection measure.
• Resell, sublicense, lease, rent, or otherwise commercially redistribute access to the Service or your access code.
• Use automated tools (bots, scripts, scrapers) to interact with the Service in a way that imposes a disproportionate load, exfiltrates data in bulk, or harvests content from other users.
• Submit content that is unlawful, infringing, defamatory, harassing, deceptive, or that contains malware.
• Use the Service to violate any applicable law or regulation, or to infringe any third party's rights.
• Use the Service in a way that interferes with or disrupts other users, our infrastructure, or our partners' infrastructure.

Personal use, including by professionals at their personal espresso setup, is permitted. A barista, roaster, or hospitality professional using the Service on their own equipment, on their own time, for their own coffee is using it personally. Use of the Service as the dial-in tool for a commercial coffee operation, including a cafe, mobile bar, paid catering operation, or any other operation where coffee is prepared for sale or as part of paid hospitality, requires a separate written license from us.

Because this commercial-use restriction is a meaningful limit on how Founding Supporters may use the Service, the restriction must be surfaced at point of sale on the marketing site and in the order-confirmation email so that you see it before completing your purchase.

08Intellectual property

Espresso IQ and its licensors own all right, title, and interest in and to the Service, including the Espresso IQ app, the website, the AI Coach prompts and recipes we author, the visual design, the typography selections, the logo, the brand name "Espresso IQ," and all software, content, and materials we provide (collectively, the "Espresso IQ IP"). All rights not expressly granted to you in these Terms are reserved.

Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable license, revocable only on the termination triggers set out in Section 6, to download, install, and use the Espresso IQ app on devices you own or control, solely for your personal, non-commercial use, for the duration of your access (lifetime for Founding Supporters, the subscription term for subscribers).

Trademarks and trade dress used in the Service are the property of Espresso IQ or their respective owners. Nothing in these Terms grants you any right to use the "Espresso IQ" name, logo, or other Espresso IQ marks except as needed to use the Service as intended.

09Your content

The Service is built around content you create. That includes shot logs, bean profiles, recipes, ratings, tasting notes, and any other input you submit (collectively, "Your Content").

You own your content

You retain all right, title, and interest in and to Your Content. We do not claim ownership of your shot data, your bean profiles, your recipes, or your tasting notes. They are yours.

License to operate the Service

To operate the Service for you, we need permission to handle Your Content. You grant Espresso IQ a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display to you, and create derivative works of Your Content solely as necessary to provide and improve the Service, including by passing the structured shot, bean, and recipe-target data described in our Privacy Policy to the AI Coach for the purpose of generating coaching responses. The Privacy Policy controls which fields of Your Content are sent to the AI Coach and which are not.

De-identified aggregated data

We may also create de-identified, aggregated data sets from Your Content (for example, statistical patterns across thousands of shots) and use those aggregated data sets to research, develop, and improve the Service, including by refining our own coaching prompts, retrieval logic, and model selection. Under our third-party AI providers' commercial terms as we currently apply them, we do not authorize the providers to use Your Content to train their underlying foundation models, as further described in the Privacy Policy. Provider terms can change, and where they do, we will update the Privacy Policy and provide notice as described in Section 15. De-identified aggregated data of this kind does not identify you personally and is not Your Content for purposes of this Section. If you do not want your data included in this kind of de-identified aggregated research, contact us at and we will exclude your account on a forward-looking basis and confirm exclusion in writing within 30 days. Data already incorporated into a de-identified aggregate set cannot be removed because it is no longer linked to your account, and the opt-out applies to future aggregation.

Your representations

You represent that you have all rights necessary to submit Your Content and to grant the license above, and that Your Content does not violate any third party's rights or any applicable law.

10The AI Coach

Espresso IQ includes an AI Coach feature that produces coaching recommendations based on the data you log. The AI Coach uses third-party large language model providers (currently a Straico-routed primary model with Anthropic models in the fallback path), and we may change those providers and models from time to time. Where a change materially alters the data-handling commitments described in our Privacy Policy, we will provide notice as described in that policy. Your inputs to the AI Coach are processed in accordance with our Privacy Policy and the contractual safeguards we maintain with those providers.

The AI Coach is a recommendation tool, not professional advice. Coaching outputs are based on the data you provided and on patterns the model has learned, and they may be wrong, incomplete, or unsuitable for your specific equipment, beans, water, or palate. You are responsible for the actual coffee preparation, the operation of your espresso equipment, and any food-safety or equipment-care decisions you make. You should not rely on the AI Coach for medical, dietary, allergy, or safety determinations.

To the maximum extent permitted by law, we are not liable for any outcome resulting from following (or not following) AI Coach recommendations, including taste outcomes, equipment damage, wasted beans, or wasted water.

11Service availability

We aim to keep the Service available and reliable, but we do not commit to any specific uptime or service-level agreement during the pre-launch and early-access period. The Service may be temporarily unavailable for maintenance, updates, infrastructure changes, third-party outages affecting our infrastructure providers (including Stripe, Supabase, Cloudflare, Emailit, Firebase Cloud Messaging, Apple, Google, and our AI providers), or events outside our reasonable control.

We may modify, add, or remove features over time. Where a change materially reduces the functionality available to Founding Supporters, we will provide notice in-app, by email, or both, and we will explain the change in plain language.

12Disclaimers

Service provided "as is." To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis, with all faults and without warranty of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, and quiet enjoyment.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected. We do not warrant that the AI Coach's recommendations will produce any particular result. Some jurisdictions do not allow the exclusion of certain warranties, and to the extent those rules apply to you, the exclusions in this Section apply only to the maximum extent permitted by your local law.

13Limitation of liability

LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, in no event will Espresso IQ, its officers, directors, owners, employees, contractors, or licensors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenue, lost data, lost goodwill, or business interruption, arising out of or relating to these Terms or the Service, whether based in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service is limited to the amount you actually paid to us in the 12 months immediately preceding the event giving rise to the claim, or, for Founding Supporters, the $99.00 purchase price, whichever is greater. This cap is the maximum we will pay to you for any reason, even if a remedy fails of its essential purpose.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, or for certain other categories of harm. To the extent those rules apply to you, the limitations in this Section apply only to the maximum extent permitted by your local law.

14Indemnification

You agree to defend, indemnify, and hold harmless Espresso IQ and its officers, directors, owners, employees, contractors, and licensors from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to (a) Your Content, (b) your willful violation of these Terms or your violation of applicable law, (c) your violation of any third party's intellectual-property rights, or (d) any commercial use of the Service that is not authorized by us.

We will give you prompt notice of any covered claim, will allow you to control the defense and settlement of the claim (provided that any settlement that imposes a non-monetary obligation on us, or that admits fault on our behalf, requires our prior written consent), and will reasonably cooperate at your expense.

15Changes to these Terms

We may update these Terms from time to time. Routine updates (clarifications, formatting, fixes that do not change your rights in any material way) take effect when posted, with the "Last updated" date at the top revised.

For material changes, we will give you at least 30 days' advance notice by email (to the address on file) and by an in-app or website notice. If you do not agree to a material change, you may stop using the Service before the change takes effect. For Founding Supporters, where a material change would substantively reduce the rights you purchased, your continued use after the effective date constitutes acceptance, and your remedy if you do not accept is to stop using the Service. We will not retroactively reduce the core economic terms of the Founding Supporter purchase (one-time $99.00, lifetime access as defined in Section 3) by amendment to these Terms.

If a Founding Supporter rejects a material change that meaningfully reduces functionality available to them at the time of their purchase, the Founding Supporter may, within 30 days of the effective date of the change, request a pro-rated refund using the same straight-line method described in Section 3, calculated from the effective date of the change. This refund is the exclusive monetary remedy for a material reduction of functionality effected by a change to these Terms.

16Governing law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

This choice of law does not deprive you of the protection of any mandatory consumer-protection rule of the law of the country in which you reside, where that rule cannot be derogated from by agreement.

17Disputes and arbitration

Talk to us first

Before filing any formal claim, please email with a description of the issue, what you are asking for, and your contact information. We will try in good faith to resolve the matter informally for at least 30 days. Most issues we hear about, we fix this way.

Binding arbitration

If we cannot resolve the matter informally, you and Espresso IQ agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final, binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator. The seat of arbitration is Wilmington, Delaware, but the arbitration may be conducted by telephone, video, or written submissions, at the arbitrator's discretion and consistent with the AAA Consumer Rules. Under the AAA Consumer Arbitration Rules, your filing fee as a consumer is capped at the amount the AAA specifies for consumers, and we pay the remainder of arbitration costs as required by those rules. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

Small claims carve-out

Either of us may bring an individual claim in a small-claims court of competent jurisdiction, in lieu of arbitration, so long as the claim remains in that court and is not transferred to a court of broader jurisdiction.

No class actions

To the maximum extent permitted by applicable law, you and Espresso IQ each agree to bring claims only in our individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this paragraph is found to be unenforceable as to a particular claim, that claim (and only that claim) will be severed from arbitration and brought in court, and the remainder of this Section 17 will continue to apply.

30-day opt-out

You may opt out of this arbitration agreement within 30 days of your Founding Supporter purchase by emailing with the subject line "Arbitration opt-out" and the email address used at checkout. Opting out does not affect any other provision of these Terms. If you opt out, any dispute will be resolved in the courts identified in Section 16 instead.

18General

Entire agreement

These Terms, together with the Privacy Policy and any policies referenced in the Service, are the entire agreement between you and Espresso IQ regarding the Service, and supersede any prior agreements on the same subject.

Severability

If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full effect.

No waiver

Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets, without your consent and without notice, subject to Section 3.

Force majeure

Neither party is liable for any delay or failure to perform caused by events outside its reasonable control, including acts of God, war, civil unrest, labor disputes, government action, internet or infrastructure outages, or pandemics.

Export and sanctions compliance

You represent that you are not located in, under the control of, or a national or resident of any country subject to a comprehensive United States embargo or trade sanctions, and that you are not on any United States government list of prohibited or restricted parties (including the U.S. Treasury Department's List of Specially Designated Nationals and the U.S. Commerce Department's Denied Persons List or Entity List). You agree not to use, export, or re-export the Service in violation of any applicable United States or other export-control or sanctions law.

Headings

Headings are for convenience only and do not affect interpretation.

Notices to us

Notices to Espresso IQ under these Terms must be sent either by email to with the subject line indicating the nature of the notice, or by United States mail to the address in Section 21. Copyright complaints must follow the procedure in Section 19.

19Copyright complaints

Espresso IQ respects the intellectual-property rights of others and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that material accessible on or through the Service infringes a copyright you own or control, you may submit a notice of claimed infringement to our designated copyright agent.

Designated copyright agent

Notice procedure

To be effective under 17 U.S.C. § 512(c)(3), your notice must be in writing and must include all of the following:

• A physical or electronic signature of the owner of the exclusive right that is allegedly infringed, or of a person authorized to act on the owner's behalf.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact you, including your address, telephone number, and email address.
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner of the exclusive right that is allegedly infringed or are authorized to act on the owner's behalf.

Counter-notice procedure

If material you submitted to the Service has been removed or disabled in response to a notice and you believe the removal was the result of mistake or misidentification, you may submit a counter-notice under 17 U.S.C. § 512(g) to the agent above. Your counter-notice must include all of the following:

• Your physical or electronic signature.
• Identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled.
• A statement, made under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the federal district court for the District of Delaware), and that you will accept service of process from the person who provided notification under 17 U.S.C. § 512(c)(1)(C) or that person's agent.

On receipt of a compliant counter-notice, we will follow the procedure set out in 17 U.S.C. § 512(g), which may include restoring the removed material if the original complainant does not file a court action within the time required by that statute.

Repeat-infringer policy

It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who are repeat infringers of the copyrights of others.

Misrepresentations

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages. Please make sure your notice or counter-notice is accurate.

20Apple App Store additional terms

The following terms apply if you obtain the Espresso IQ mobile application through the Apple App Store. They are included to satisfy the requirements of Apple's Developer Program License Agreement and supplement, rather than replace, the rest of these Terms. Apple's standard end-user license agreement also applies to your download and use of the app from the App Store, except that, where these Terms are more restrictive than Apple's standard end-user license agreement, these Terms govern.

Acknowledgment

You and we acknowledge that these Terms are a contract between you and Espresso IQ, and not with Apple. Apple is not responsible for the Espresso IQ app or its content. Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Espresso IQ app.

Scope of license

The license granted to you for the Espresso IQ app is a non-transferable license to use the app on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The app may be accessed and used by other accounts associated with you through Apple Family Sharing, subject to those Usage Rules.

Maintenance and support

Espresso IQ is solely responsible for providing any maintenance and support services with respect to the Espresso IQ app, as specified in these Terms or as required under applicable law. Apple has no obligation to provide any maintenance or support services with respect to the app.

Warranty

Espresso IQ is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed in these Terms. In the event of any failure of the Espresso IQ app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Espresso IQ app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Espresso IQ's sole responsibility.

Product claims

Espresso IQ, not Apple, is responsible for addressing any claims by you or any third party relating to the Espresso IQ app or your use of it, including (a) product-liability claims, (b) any claim that the app fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the app's use of HealthKit or HomeKit if applicable.

Intellectual-property claims

In the event of any third-party claim that the Espresso IQ app or your possession and use of it infringes that third party's intellectual-property rights, Espresso IQ, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.

Legal compliance

You represent and warrant that (a) you are not located in any country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer name and address

Any questions, complaints, or claims with respect to the Espresso IQ app should be directed to Espresso IQ at the following address:

Third-party beneficiary

You and we acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms as they apply to your license of the Espresso IQ app obtained through the App Store, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Google Play additional terms

If you obtained the Espresso IQ app through Google Play, the Google Play Developer Distribution Agreement and Google's Terms of Service apply to your download alongside these Terms. The Data Safety section we file with Google Play describes our data-handling practices in the format Google Play requires. The Privacy Policy linked from the Service is the controlling description of those practices, and any apparent conflict between the Data Safety summary and the Privacy Policy will be resolved in favor of the Privacy Policy. Refund handling for Google Play purchases follows Google Play's refund policy in addition to the refund mechanics described in Section 5. Where Google Play offers more than the policy in Section 5, the more-protective treatment applies.

Espresso IQ, not Google, is responsible for the Espresso IQ app and its content, for addressing any claims by you or any third party relating to the app, for product warranties to the extent not effectively disclaimed in these Terms, and for any third-party intellectual-property claims arising out of your possession or use of the app.

Other distribution platforms

If you obtained the Espresso IQ app through any digital distribution platform other than the Apple App Store or Google Play, the corresponding distribution platform's end-user terms also apply, and you agree to comply with them. Where any provision in this Section 20 specific to the Apple App Store does not apply by its terms, the parallel obligation between you and Espresso IQ described in the rest of these Terms continues to apply.

21Contact

For refund requests, account questions, accessibility concerns, or anything else covered by these Terms, the email above is the fastest way to reach us. A real person responds. The mailing address is the right channel for formal notices and for service of process.